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STORE POLICY

Introduction

Welcome to 73 Moto - where the passion for retro style and motorcycles converges with high-quality apparel and accessories. Our commitment to you, our valued rider and enthusiast, goes beyond just offering unique and top-tier products. It extends to ensuring that every interaction with our brand is smooth, transparent, and satisfying.

This store policy has been crafted to set clear expectations and provide guidelines for various aspects of our business interaction. We urge you to take a few moments to go through it to understand our practices and know what you can expect from us. As always, our primary goal is your complete satisfaction, and this policy is just one of the many steps we've taken to ensure that.

Thank you for choosing 73 Moto. Ride with style, and shop with confidence.

Payment Policy

At 73 Moto, we understand the importance of seamless and secure transactions for our customers. To ensure both convenience and security, our payment policy is as follows:

  1. Accepted Payment Methods: We accept a range of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and store credits or gift cards issued by 73 Moto.

  2. Secure Transactions: Your security is our utmost priority. All transactions are processed through secure gateways, ensuring that your personal and financial information remains confidential.

  3. Currency: All prices listed on our site are in US Dollars (USD). If purchasing from outside the USA, please be aware that currency conversion rates and any applicable fees will apply as determined by your bank or credit card.

  4. Sales Tax: Applicable sales tax will be added to orders shipped within the state of Florida. The tax rate applied to your order will be the combined state and local rate for the address where your order is shipped.

  5. Order Confirmation: Upon completing your purchase, you will receive an order confirmation email, which will include details about the items you've purchased, payment method, and billing and shipping information.

  6. Changing or Canceling an Order: If you need to change or cancel an order, please contact us immediately. Once an order has been shipped, we are unable to make any modifications.

  7. Promotions and Discounts: From time to time, we offer promotional codes or discounts. Please ensure you input any promotional codes at the time of checkout. Discounts cannot be applied retroactively.

  8. Declined Payments: If your payment cannot be processed, you will be notified at checkout. Please check to ensure you've entered your payment details correctly or try a different payment method. If the issue persists, please contact your bank or credit card provider.

Thank you for shopping with 73 Moto. If you have any questions or concerns regarding our payment policy, please don’t hesitate to contact us. We're here to assist you every step of the way.

Shipping & Delivery

At 73 Moto, we are dedicated to delivering your purchases in a timely and secure manner. Our shipping policy details are as follows:

  1. Shipping Destinations: We ship both domestically within the U.S. and to select international destinations. Kindly check our shipping list or contact us if you're unsure about your location.

  2. Shipping Carriers: We primarily utilize UPS, FedEx, and USPS for our deliveries. If you have a preferred carrier, please notify us during the checkout process.

  3. Shipping Rates: Our shipping charges are based on the total weight and dimensions of your order, as well as the destination. You will be provided with the total shipping cost at checkout.

  4. Order Processing: Orders are typically processed within 1-2 business days. If there's any delay in processing your order, we will notify you promptly.

  5. Delivery Timeframes: While domestic orders generally arrive within 3-5 business days, international orders can take up to 14 business days, depending on customs processing times.

  6. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's progress.

  7. Package Damage or Loss: If your package arrives damaged or doesn't arrive at all, please contact us immediately. We will work with the shipping carrier to address the issue and ensure you receive your items.

  8. Customs and Import Duties: For international orders, customers are responsible for any customs or import duties imposed by their country. These charges are beyond our control and can vary widely from country to country. We recommend contacting your local customs office for further information.

  9. Returns & Exchanges: If you're looking to return or exchange a product, please refer to our Return & Exchange policy for detailed information.

Thank you for choosing 73 Moto for your unique motorcycle apparel needs. We strive to ensure a smooth delivery process and are here to assist with any questions or concerns related to your shipment.

Returns & Exchanges

At 73 Moto, our primary aim is your complete satisfaction. We understand that sometimes an item might not fit right or match your expectations. That's why we've made our returns and exchanges process simple and hassle-free.

  1. Eligibility Window: Items can be returned or exchanged within 30 days of the delivery date. Items returned after this period will not be eligible for a refund or exchange.

  2. Item Condition: Products must be returned in their original condition, unworn, unaltered, and free of damages. All tags must still be attached.

  3. Proof of Purchase: Please include a copy of the receipt or proof of purchase with your return.

  4. Refunds: Once we receive the returned item and inspect it, we'll notify you about the status of your refund. If approved, a credit will be processed, and the original method of payment will be credited within a certain number of days.

  5. Exchanges: If you wish to exchange an item for a different size or color, please initiate the exchange process by contacting our customer service. We'll reserve the desired item for you and provide further instructions.

  6. Non-refundable Items: Please note that gift cards, clearance items, and special promotional items marked as "final sale" are not eligible for returns or exchanges.

  7. Return Shipping Costs: Customers are responsible for return shipping costs unless the item received is faulty or an error occurred on our part.

  8. Initiating a Return/Exchange: To begin the process, please contact our customer support team via email or phone. They'll guide you through the necessary steps and provide a return address.

  9. Lost or Damaged Returns: We recommend using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item, and we aren't responsible for items lost or damaged during return shipment.

Thank you for choosing 73 Moto for your exclusive motorcycle apparel needs. We genuinely value your business and aim to ensure every transaction is seamless. If you have any further questions about our returns & exchanges policy or need assistance, don't hesitate to reach out.

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

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