SHIPPING & RETURNS
Shipping Policy
Shipping Policy for 73 MoTo (Seventy3MoTo.com)
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At 73 MoTo, we are committed to delivering our premium motorcycle apparel and accessories to you in a timely and efficient manner. We understand how important it is for our customers to receive their orders promptly and in perfect condition.
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Shipping Methods and Costs:
Standard Shipping: We offer standard shipping on all orders within the continental United States. Orders are typically processed within 2 business days and arrive within 2 to 3 business days after shipping.
Expedited Shipping:
Expedited shipping options are available at an additional cost. Please see the checkout page for expedited shipping rates.
International Shipping:
We ship worldwide. International shipping rates and delivery times vary based on destination. Please note that international customers are responsible for any customs fees, taxes, or duties.
Order Processing Time:
Orders are processed during regular business hours: 10am - 4pm EST. Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order:
Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your order's progress to your doorstep.
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Lost or Damaged Items:
If your order is lost in transit or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue promptly, whether it be resending the order or issuing a refund.
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Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy below.
Customer Service:
For any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us. Our team is here to ensure that your shopping experience is seamless and enjoyable.
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Thank you for choosing 73 Moto (Seventy3MoTo.com) for your motorcycle apparel and accessories. We appreciate your business!
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Return & Exchange Policy
Return Policy for 73 MoTo (Seventy3MoTo.com)
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At 73 MoTo, we strive to ensure complete satisfaction with your purchase. If for any reason you are not entirely pleased with a product, we're here to help make things right. Below are the details of our return policy:
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Return Window:
Items can be returned within [10 days of the receipt date for a full refund or exchange.
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Condition of Returned Items:
To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.
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Return Process:
1. Contact Us: Before returning an item, please contact our customer service team to initiate the return process.
3. Shipping: You are responsible for shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
4. Receipt and Inspection: Upon receipt of your return, our team will inspect the item(s) and process your refund or exchange.
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Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.
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Exchanges:
If you need to exchange an item for the same item in a different size or color, follow the return process mentioned above. Please note in your initial contact that you are seeking an exchange rather than a refund.
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Sale Items:
Only regular priced items may be refunded. Sale items cannot be returned or refunded.
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Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at [insert contact information]. We will arrange for a replacement and cover any shipping costs.
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Thank you for shopping at 73 MoTo. We value your business and are committed to providing high-quality products and service.
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