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FREQUENTLY ASKED QUESTIONS
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What are your hours and location?Shopping is available online 24 hours a day Our warehouse is located in Sanford, FL. at 115 N Laurel Ave. The physical store is currently closed for remodeling.
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How can I stay updated on upcoming events at 73 MoTo?To stay updated on upcoming events at Seventy3MoTo, you can check our official event calendar on the home page of our website or join our community for exclusive event notifications. seventy3moto.com/meetup-events
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What type of merchandise can I find at Seventy3MoTo?At Seventy3MoTo, you can find a wide range of merchandise including retro motorcycle gear, apparel, helmets, gloves, accessories, and more. Explore our curated selection for the perfect vintage-inspired items.
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Where do you ship?Domestic and International shipping is available. Free shipping within United States for orders over $50 and Free International shipping for orders over $200.
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How long does shipping take for orders placed at 73 MoTo?At 73 MoTo, we strive to ensure your Café Racer gear reaches you as quickly as possible. Our standard shipping option typically takes 3-10 business days. If you need your premium retro-style helmets, jackets, or other gear sooner, we also offer a priority shipping option that usually delivers within 3-5 business days. Please note that delivery times may vary based on your location and any external factors affecting shipping services.
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What payment types do you accept?We accept a range of payment methods including major credit cards (Visa, MasterCard, American Express) PayPal, and store credits or gift cards issued by 73 Moto.
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How do I return or exchange an item?Return Window: Items can be returned within 10 days of the receipt date for a full refund or exchange. Condition of Returned Items: To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging. Return Process: 1. Contact Us: Before returning an item, please use our contact form to contact our customer service team to initiate the return process. ​2. Shipping: You are responsible for shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item. 3. Receipt and Inspection: Upon receipt of your return, our team will inspect the item(s) and process your refund or exchange. ​ Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days. ​ Exchanges: If you need to exchange an item for the same item in a different size or color, follow the return process mentioned above. Please note in your initial contact that you are seeking an exchange rather than a refund. ​ Sale Items: Only regular priced items may be refunded. Sale items cannot be returned or refunded. ​ Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately using our contact form. We will arrange for a replacement and cover any shipping costs.
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What if an item I want is out of stock?We pride ourselves in our unique and top-tier products. Unfortunately, that means sometimes items are Limited Edition and unavailable for re-order. If you ever come across an item that you really love, feel free to reach out to us, and if it's possible to get it for you, we will do everything we can to help you!
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Does 73 MoTo offer any sales or discounts on their products?Yes, 73 MoTo frequently offers sales and discounts on a variety of products. We have an entire sales section on our website where you can find premium retro-style helmets, jackets, gear, and more at discounted prices. To check out our latest deals, visit seventy3moto.com/on-sale. Whether you're a seasoned Cafe Racer enthusiast or new to the scene, our sales section is the perfect place to find top-quality gear at reduced prices.
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